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Simran Kaur Vij
Written By:
Simran

Simran Kaur Vij

Health and Term Insurance

Simran is an insurance expert with more than 4 years of experience in the industry. An expert with previous experience in BFSI, Ed-tech, and insurance, she proactively helps her readers stay on par with all the latest Insurance industry developments.

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Reviewed By:
Naval Goel

Naval Goel

Insurance & Business

Naval Goel, the founder of PolicyX is a well-recognised name in the Indian insurance and finance industry. His global overview has revolutionised the way insurance is perceived and bought by commoners in India.

Himanshu Kumar

Himanshu Kumar

Term Insurance, Content Writer

Content Manager with heart, mind, and soul dedicated to creating impactful content that exceeds the market standard, delivers and reaches the readers conveniently. Besides producing high-ranking content, my focus lies in creating content that solves user queries and adds value.

Himanshu Kumar

Written By: Himanshu Kumar

Updated on Jan 15, 2025

Himanshu Kumar

Anchita Bhattacharyya

Term Insurance, Content Manager

Content Manager with heart, mind, and soul dedicated to creating impactful content that exceeds the market standard, delivers and reaches the readers conveniently. Besides producing high-ranking content, my focus lies in creating content that solves user queries and adds value.

Reviewed By: Anchita Bhattacharyya

15 min read

Rhishabh Garg
Written By: Rhishabh Garg
Rhishabh Garg
Rhishabh Garg Term Insurance Head
Rhishabh Garg is the Business Unit Head of Term Insurance at Policybazaar.com. He has over 10 years of experience and currently plays a crucial role in shaping the future of term insurance in the company. Rhishabh also has experience in customer services and crafts new strategies for organizational success, one of which is Policybazaar’s claim assistance program.
Santosh Agrawal
Reviewed By: Santosh Agrawal
Santosh Agrawal
Santosh AgrawalChief Business Officer
Santosh Agarwal is the Chief Business Officer of life Insurance at Policybazaar.com and has over a decade of experience in the insurance domain. She has helped shape Policybazaar's life insurance vertical and ensures the effective execution of the company's overall strategy. Santosh is also responsible for the Term Insurance for Women domain at Policybazaar.com and educates the masses about its importance and benefits.

Care Health Insurance Policy and Claim Status

Care Health Insurance Limited, formerly known as Religare Health Insurance Company Limited, is a standalone health insurance company in India. It is a part of the Care Enterprise, a leading healthcare organisation, and is headquartered in Gurgaon, India. Care Health Insurance has a strong network of cashless hospitals across India, allowing policyholders to avail cashless treatment without having to pay upfront.

How to check claim status of Care Health Insurance

Care Health Insurance has been reported to have a high claim settlement ratio, indicating a favourable track record in settling claims for policyholders. In accordance with the 2021–22 IRDAI Annual Report, Care Health’s claim settlement rate is 100%.

A policyholder or a nominee can check the Care claim status, provide claim intimation, perform claim tracking, etc. online as well as offline.

Steps Involved In Care Health Insurance Claim Status Check: Offline and Online

Care Health Insurance offers its policyholders multiple options to ensure that they can conveniently check the status of their insurance claims and can easily track the progress as well. Here are the various ways to check Care Health claim status and how to stay updated on the claim’s progress.

Offline Methods:

  • Customer Care Helpline
    Policyholders can contact the Care Health Insurance customer care helpline at the toll-free number to inquire about the status of their claim. Their customer care team will assist in providing the necessary information related to the claim status.
  • Branch Visit
    Policyholders can visit the nearest Care Health Insurance branch office to inquire about the status of their claim. Care Health Insurance has a widespread network of branch offices across India, and policyholders can visit the branch office in person and provide their policy details to check the claim status.

Online Methods:

  • Online Portal
    Policyholders can log in to the Care Health Insurance online portal at https://www.careinsurance.com/ and access their policy details. They can navigate to the "Claim Status" section to check the real-time status of their claim online. Policyholders may need to provide their policy number, claim reference number, and other relevant details to access the claim status.
  • Email
    Policyholders can also send an email to Care Health Insurance at customerfirst@careinsurance.com, mentioning their policy details and claim reference number, to check the status of their claim. The customer care team will respond with the relevant information.
  • Mobile App
    Care Health Insurance has a mobile app called "Care Health Insurance" available for Android and iOS devices. Policyholders can download and install the app on their smartphones and log in using their policy details. They can then navigate to the "Claim Status" section within the app to check the status of their claim.

Using these offline and online methods, policyholders can easily check the Care insurance claim status and stay updated on the progress of their claims for a hassle-free experience.

Importance Of Keeping Track Of Health Insurance Policy Claim Status

Keeping track of your health insurance policy and claim status is crucial for several reasons:

  • Awareness of Coverage
    It helps you stay informed about the coverage and benefits provided by your health insurance policy, allowing you to make informed decisions about your healthcare expenses and understand the limits and exclusions of your policy.
  • Claim Progress Updates
    Tracking your claim status enables you to know the progress of your insurance claims, whether they have been approved, rejected, or are still under processing. This helps you take necessary actions to expedite the claim settlement process.
  • Financial Planning
    It allows you to budget for out-of-pocket expenses, estimate your share of medical expenses based on your policy coverage, and be prepared for any potential co-pays, deductibles, or other costs during the claim process.
  • Dispute Resolution
    Staying updated helps you identify and address any discrepancies or disputes related to your policy or claims in a timely manner, facilitating communication with the insurance company and seeking clarifications or resolutions.
  • Compliance with Policy Terms
    Being aware of your policy terms and conditions helps you comply with requirements such as submitting documents, adhering to network hospital guidelines, and following claim submission deadlines, ensuring you maximise the benefits of your health insurance coverage.

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Simran Kaur Vij

Written By: Simran Kaur Vij

Simran is an insurance expert with more than 4 years of experience in the industry. An expert with previous experience in BFSI, Ed-tech, and insurance, she proactively helps her readers stay on par with all the latest Insurance industry developments.